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Whatever is listed on Tools — that page reflects what you can actually access today, including anything already granted to you. Everyone has Microsoft Copilot Chat at no cost; paid tools are allocated on request. Anything not listed there has not been approved, including AI features built into websites and apps you already use.

No. A personal account must not be used for Club business on any device — not on a work laptop, not on your own phone. Club work goes through an approved tool, signed in with your Chelsea FC account. The reverse also applies: don't use your Club email address to sign up for AI tools for personal use. Using AI safely at work covers this in three minutes.

Some things never go in, whichever tool and whoever provides it: passwords and credentials, anything you are not authorised to access or disclose, unredacted identity documents. Plenty more needs care rather than a flat no — Club IP, personal data, contract and medical information can be used in an approved Club tool when the task genuinely needs them. What not to upload has the full list, sorted by which is which.

Start with a request. It asks what you are trying to achieve rather than which product you want, because the best answer is often a tool we already have. If you do have one in mind, say so in Anything else for the reviewer? and it will be considered. For something genuinely specialised that a whole team needs, a team leader can email the AI Toolkit team at ai.communications@chelseafc.com instead.

It is being updated, and the new policy will be published on Policy in October. Until then the practical guidance is in Learn — four guides, three minutes each. If you need a definite answer before October — particularly anything involving personal data, or letting AI make or carry out a decision — ask rather than guess: the contacts are listed alongside.